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Barclays Closing My Account (2012-03-23)

Category: Rants. Posted: 2012-03-24 08:11:32 GMT.

A few years ago, I realised that my current account had been closed. This didn't really bother me, because I hadn't used it for ages, but I wanted the 5p that I'd left in the account to be returned to me. I told Barclays my full address, sort-code and account number, but was told that it couldn't find my account and that I'd have to fill in a form! I filled in the form and handed it into my local branch.

I heard nothing back, so contacted Barclays again. It seems that my local branch hadn't forwarded the form to the correct department, so I had to fill one out yet again. Eventually, I got my 5p back! Surely it would have been much easier for Barclays to write to me and tell me it was closing my account?

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